Kyndryl, a provider of mission-critical enterprise technology services, unveiled new AI-powered services that combine the company’s deep mainframe expertise with agentic AI and hybrid IT computing capabilities.
By increasing customers’ AI usage on the platform, Kyndryl hopes to accelerate application and solution development, boost operational agility, and unlock new business insights.
Kyndryl’s agentic AI mainframe services are intended to help IBMz/OS clients adopt cutting-edge technology, knowledge, and AI-infused service delivery, accelerating decision-making and streamlining intricate application and infrastructure management procedures.
“Kyndryl is leading the way in providing world-class agentic AI-enabled delivery services to customers that will instill confidence in the mainframe’s role as an engine of innovation for global enterprises,”
said Hassan Zamat, Global Practice Leader for Core Enterprise and zCloud at Kyndryl.
“We are committed to combining the power of our skilled delivery practitioners with agentic AI to provide differentiated experiences and outcomes to help drive growth for our customers.”
To provide intelligent automation, predictive analytics, and insights across mainframe infrastructure and applications, Kyndryl’s AI-powered mainframe services relate to the Kyndryl Bridge open integration platform.
Kyndryl is implementing IBM Watsonx Assistant for Z and other AI ecosystem platforms that can facilitate intelligent automation, orchestration, and lifecycle management to further improve mainframe delivery for clients.
“Through our collaboration with Kyndryl, we’re helping enterprises bring powerful AI capabilities to the core systems that run their business,”
said Skyla Loomis, General Manager of IBM Z Software.
“Kyndryl’s newest AI services empower clients to deploy advanced AI on the mainframes that form the backbone of their operations to accelerate decision-making and drive operational agility.”
Kyndryl AI Assistant for Z, an AI-powered knowledge base of Kyndryl’s decades of mainframe experience that is integrated within Kyndryl Bridge and helps to address client difficulties with skills development and retention, is one of Kyndryl’s new agentic AI-powered mainframe delivery services. When combined, the new features can proactively encourage and expedite platform management execution.
To unlock innovation for clients, Kyndryl’s strategy also leverages the company’s intellectual property and in-depth knowledge of mainframe transformation with complementing technologies from cloud hyperscalers and other international partners.
